Payment Methods & Billing
At Layers, we aim to provide a secure and convenient shopping experience for our customers. By placing an order through our website, you agree to the payment and billing terms outlined below.
Accepted Payment Methods
We accept the payment methods available at checkout, which may include:
- Credit and debit cards
- Apple Pay or other digital wallet options, where available
- Tabby installment payments, where available
- Cash on delivery, if enabled
- Bank transfer, if approved by Layers for selected orders
- Any other payment method displayed on our checkout page
All available payment options will be shown during checkout before you confirm your order.
All transactions are conducted in accordance with applicable UAE regulations. Orders may be held or delayed pending payment verification, bank confirmation, fraud prevention checks, or approval from the selected payment gateway.
Installment Payments
Layers may offer installment payment options through third-party providers such as Tabby, where available and applicable. Installment payment approval, eligibility, payment schedule, fees, and related terms are subject to the third-party provider’s own policies and approval process.
If you choose to pay using Tabby or any installment payment provider, you agree to follow the provider’s payment terms. Layers is not responsible for rejected applications, late payment fees, installment approvals, or account-related issues managed by the payment provider.
Any refund, return, or cancellation involving an installment payment will be processed according to Layers’ return and refund policy, as well as the applicable terms of the installment payment provider.
Payment Currency
All prices on the Layers website are listed in UAE Dirhams (AED) unless stated otherwise. The final order amount, including product prices, delivery fees, taxes, and any additional charges, will be displayed before payment confirmation.
Order Confirmation
An order is considered confirmed once payment has been successfully completed or, where applicable, once Layers accepts the selected payment method.
After placing an order, you will receive an order confirmation by email or through the contact details provided at checkout. Please ensure that your billing, contact, and delivery information is accurate before confirming your purchase.
Billing Information
Customers are responsible for providing complete and accurate billing information. Layers is not responsible for delays, failed deliveries, or order issues caused by incorrect billing, contact, or payment details.
If there is an issue with your payment or billing information, our team may contact you to verify or update the required details before processing the order.
Payment Security
Payments made through our website are processed through secure third-party payment providers. Layers does not store full card details or sensitive payment information on our website.
Customers should ensure they are using a secure internet connection when placing an order online.
Failed or Declined Payments
If a payment is declined, unsuccessful, or not completed, the order may not be processed. Customers may need to use another payment method or contact their bank, card issuer, or payment provider for further assistance.
Layers reserves the right to cancel unpaid or incomplete orders.
Pricing and Charges
Layers reserves the right to update product prices, delivery charges, promotional offers, or payment options at any time. Any changes will not affect confirmed orders unless there is a clear pricing error or payment issue.
If a pricing or billing error occurs, Layers may contact the customer to confirm the correct amount before processing the order.
Invoices and Receipts
Customers may receive an order confirmation, receipt, or invoice by email after the order is placed. For additional invoice requests, customers may contact Layers Customer Support.
Contact Information
For any payment, billing, installment, or invoice-related questions, please contact us:
Layers Customer Support
Phone: +971 50 778 4353
Email: support@layers-ae.com
